Privacy Policy

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IDENTIFICATION OF THE DATA PROCESSING RESPONSIBLE PARTY

VAT Number:

INFORMATION AND CONSENT

The Personal Data Protection Law (hereinafter “LPDP”) and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, hereinafter “GDPR”) ensure the protection of individuals regarding the processing of personal data and the free movement of such data.

According to legal terms, “personal data” is any information, of any nature and regardless of its medium, including sound and image, related to an identified or identifiable individual. Therefore, protection does not cover data related to legal entities.

By accepting this Privacy Policy, the user, for the purposes of the provisions in Articles 4(1), (2), (3), (6), (7), (11), 6, 7, and 13 of the GDPR, provides their free, spontaneous, and informed consent for the processing of personal data provided through the website, which will be included in a file managed by [Company Name], which ensures that the processing, in accordance with the LPDP and the GDPR, complies with appropriate technical and organizational security measures.

[Company Name] maintains a database with records of its clients. The data in this database is solely the information provided by the clients during their registration, being collected and processed automatically according to the guidelines approved by the National Data Protection Authority, by [Company Name], the entity responsible for the corresponding file.

Under no circumstances will we request information regarding philosophical or political beliefs, party or union affiliation, religious faith, private life, ethnic or racial origin, or data related to health or sexual life, including genetic data.

Under no circumstances will we carry out any of the following activities with personal data provided through this website:

  • Transfer to other individuals or entities, without the prior consent of the data subject.

  • Transfer outside the European Economic Area (EEA) without the prior consent of the data subject.

WHAT WE COLLECT

We may collect the following information:

  • Name;

  • Contact information, including email address;

  • Demographic information, orders, preferences, and interests;

  • Other relevant information for surveys and/or customer offers.

WHAT WE DO WITH THE INFORMATION WE COLLECT

We need this information to understand your needs and provide you with better service, particularly for the following reasons:

  • Maintaining internal records;

  • Using the information to improve our products and/or services, whether for internal analysis or for providing data to external companies dedicated to collecting feedback on purchases made;

  • For orders, your name, address, and contact information will be provided to the shipping company for delivery purposes;

  • We may periodically send promotional emails about new products, special offers, or other information we believe may be of interest, using the email address you provided;

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to personalize the website based on your interests.

DATA MODIFICATION AND DELETION

In accordance with the provisions of the Personal Data Protection Law and the GDPR, the user may, at any time, exercise their rights of access, rectification, deletion, limitation, opposition, and portability, by submitting a request through any of the following means:

  • Mail:

  • Email:

If the user wishes to opt-out of the database at any time, they may exercise this right through the provided contact methods. At any time, the customer may update or delete their data in their customer area or alternatively request it via our email or phone.

SECURITY

We are constantly committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, appropriate physical, electronic, and administrative procedures have been established to safeguard and protect the information we collect online.

HOW WE USE COOKIES

A cookie is a small file that asks for permission to be placed in the storage of your computer or mobile device. Once you agree, the file is added, and the cookie helps analyze web traffic or notifies you when you visit a specific site.

We use cookies’ traffic logs to identify which pages are being used. This helps us analyze website traffic data and improve our website to meet customer needs. We only use this information for statistical analysis purposes, after which the data is removed from the system.

In general, cookies help us provide you with a better website experience, allowing us to monitor which pages are useful or not. A cookie does not give us access to your computer or any information about you, except the data you choose to share with us. You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser to refuse cookies. If you prefer to refuse cookies, this may prevent you from fully enjoying the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you use these links, you should note that we do not have control over those other sites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy statement.

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Office Location

Porto - Portugal

Opening Hours

Monday – Saturday
10:30 AM – 7:00 PM

Contact Details

Phone: +351 987 654 321